What is LiveShopper?
Using the power of crowd sourcing, we use real customers to gather data that is important to your brand, delivering instantly actionable data at half the price of outdated data collection tools.
How does it work?
Through the LiveShopper mobile application, your customers are invited to answer questions and perform short tasks that you’ve established in exchange for instant offers, discounts, or perks from you. As customers respond, data is delivered real time via an online dashboard to stakeholders, allowing for timely action.
What can it do for my brand?
We can instantly deliver feedback to your staff, allowing them to provide direct customer service in the event of negative feedback. Instead of the limited perspective of one five-minute interaction with one mystery shopper a month, information is delivered at the right time to the right person.